Repairs and Maintenance

We know how critical your equipment is to your business, and we are there when you need assistance with repairs. 

  • We endeavor to get to you in industry leading response times, and to work until you have a solution.
  • We provide pro-active servicing of your equipment. Regularly serviced equipment lasts longer and works better, which is is crucial when running a high performing commercial kitchen.
  • We offer customised planned services to help you get the best value out of your kitchen investment.
Book a Service

We’ll service your equipment regularly

We’ll service your equipment at prescribed times (quarterly and biannually) and assess all common components.

For example: Checking wiring connections and replacing broken pilot lights.

We’ll quote you for any additional repairs

If your equipment needs further repairs, we will quote you at special reduced rates and we’ll explain the requirements and the benefits of having these repairs done.

We’ll provide a written report

We will provide you with a report describing the general condition of the equipment, whether anything should be repaired or replaced, and whether the equipment meets industry standards.

We’ll give you tips for maintenance

We will also give you some tips about self-maintenance.

For example: Daily cleaning rituals and providing the best operational environment.

We'll provide services tailored to your business needs

Our trained technicians provides a tailored service to meet each individual customers requirements.

We’ll provide a written report

We will provide you with a report describing the general condition of the equipment, whether anything should be repaired or replaced, and whether the equipment meets industry standards.

24 hour, 365 Day Service

We offer a 24 hour, 365 day service with a 24 hour response time in all major cities including Cape Town, Johannesburg, and other countries like Zambia, Botswana, and Zimbabwe.

Quality Customer Experience

Our technical team prides itself on delivering quality customer experience.

We'll provide backup services on all Caterware Connection and other brand's equipment

Our skilled technicians are fully equipped to provide backup services on all Caterware Connection products including other brands providing a one stop all round service.

We offer services for the following equipment: